Relevant to our vision and mission statements, service excellence and customer’s satisfaction are our goal and guiding principle in the services that we provide to our customers. To achieve this goal, we continually make the efforts to improve our service quality. We believe that one way to ensure this is to adopt and implement a set international standard quality assurance procedures. Thanks to the hard and dedicated work of our staff, in 2009 UPI Language Center successfully attained ISO 9001:2008 certificate from TUVRheinland (the certificate has since been updated to ISO: 9001:2015 as of September 2018). This is of course an achievement that we can be proud of. However, more than just pride, the certification has encouraged us to work even better to keep our service quality above the benchmark that has been set when we received the certification. Today, nearly ten years since we first received the certification, we can proudly say that not only have we been able to keep the certificate valid, but have also been able to steadily improve our quality. And we’ll never forget that we do all this to keep our customers happy.
IJAL – SCOPUS INDEXED AND NATIONALLY ACCREDITED JOURNAL
Indonesian Journal of Applied Linguistics (p-lSSN: 2301-9468 and e-lSSN: 2502-6747) is a journal of first, second, and foreign applied linguistics which is published by The Language Center of Universitas Pendidikan Indonesia. This journal has been indexed in Scopus and DOAJ since 2014.
Since volume 7, the journal was published three times a year in January, May, and September. It accepts mainly research-based articles related to applied linguistics. The language studied can be any language such as but not limited to English, Indonesian, German, French, Arabic, vernaculars, etc. However, the language to convey those ideas should be English.
The aim of this journal is to promote a principled approach to research on language and language-related concerns by encouraging enquiry into relationship between theoretical and practical studies. The journal welcomes contributions in such areas of current analysis in:
• first, second, and foreign language teaching and learning;
• language in education;
• language planning, language testing;
• curriculum design and development;
• multilingualism and multilingual education;
• discourse analysis;
• clinical linguistics;
• literature and teaching;
• forensic linguistics; and,
• others topic related to applied linguistics.